Camtom™ Terms & Conditions

C A M T O M — Terms & Conditions

Last Updated: 14 jan 2025

These Terms & Conditions (“Terms”) govern your use of Camtom (“Service”), owned and operated by MyEpick OPC Pvt. Ltd. (“Company”, “we”, “us”, “our”). By accessing or using Camtom, you agree to be bound by these Terms. If you do not agree, you must stop using the Service immediately.

1. Service Description

Camtom is an all-in-one platform designed primarily for professional photographers. It provides tools including:

Google Drive–based photo delivery and album management
Face recognition–assisted photo search and selection
Photographers CRM (clients, bookings, payments, reminders)
Team access roles and collaboration
Guest photo delivery via secure links or QR codes
Business workflow and automation tools

Camtom does NOT provide cloud storage. All photos are stored in your own Google Drive account.

2. Eligibility

To use Camtom, you confirm that:

You are at least 18 years old (or a legal adult in your jurisdiction); or
You are legally allowed to operate or manage photography services in your region; and
If acting on behalf of a studio or business, you have authority to represent that entity.

3. User Accounts & Authentication

Camtom uses Google OAuth 2.0 for authentication and login.

You agree not to share, sell, or transfer your account to anyone else.
You are responsible for maintaining the confidentiality of your account and device.
You must notify us immediately if you suspect unauthorized access or misuse of your account.

We reserve the right to suspend or terminate accounts that show abusive, fraudulent, or suspicious activity.

4. Google Drive Access & Permissions

To function, Camtom requires certain Google Drive permissions.

By connecting your Google account, you agree that:

Camtom can create and manage folders inside your Google Drive.
Camtom will only access folders and files that are created or managed through the Service.
All other folders in your Google Drive remain private, untouched, and inaccessible to Camtom.

Camtom does NOT read, scan, download, mirror, or permanently store your photos outside Google Drive.

However, when you share an event, album, or access link or QR code, you acknowledge that:

Anyone who receives the valid access link or QR code may be able to view the photos based on the permissions you set.
If you enable download permission, your guests or invited users can download the photos you shared with them.
By sharing links or QR codes, you accept full responsibility for who can access or download your content.

By continuing to use Camtom, you confirm that you understand and agree to this access and permission behavior.

5. Photo Storage & Google Drive Dependency

Camtom is not a cloud storage provider. All photos, albums, and other media handled via Camtom are stored only in your own Google Drive, using the official Google Drive API.

By using Camtom, you agree that:

All storage limits, performance, and availability of your photos are controlled by your Google Drive account and plan.
You are fully responsible for purchasing, managing, and maintaining sufficient Google Drive storage.
We do not guarantee or promise the availability, durability, or long-term storage of any photo or file.

Camtom is a software layer that helps you modernize your traditional Google Drive photo sharing with better UI, access control, and face recognition AI. If Google changes their policies, pricing, storage limits, or API access for Google Drive, Camtom will not be responsible for providing replacement storage.

In such a case, any active Camtom subscription will be treated as a subscription for our CRM and workflow services only, and not as payment for storage. We do not sell or include storage capacity as part of any plan.

6. Face Recognition & Automation Features

Face recognition and other automation features in Camtom are optional. By enabling these features, you consent to:

Temporary processing of images for face detection, grouping, and personalized access.
Storage of necessary metadata (face map/index) to enable matching and AI-powered search.
Deletion of temporary processing data once operations are finished.

Selfies or images uploaded by guests for matching are processed solely for that purpose and deleted immediately after matching is completed. Camtom does not store biometric templates, embeddings, or long-term facial identifiers beyond what is required to provide the features.

7. User Data & Content Ownership

You retain full ownership of:

Your photos and albums
Your CRM data, customers, and leads
Your business records and workflow data

By using Camtom, you grant us a limited, non-exclusive license to process your content solely for:

Providing access to the Service
Operating and maintaining the platform
Improving functionality and performance

We do not sell or rent your data to third parties.

8. Responsibilities of the Photographer

As a photographer, studio, or account owner, you agree that:

You are responsible for collecting appropriate consent from clients and guests.
You will not upload illegal, harmful, or copyrighted content without proper rights.
You will comply with applicable data protection and privacy laws in your region.
For minors’ images, you are responsible for obtaining parental or guardian consent when required.

9. Sharing Access & Guest Rights

Photographers control how and with whom photos are shared via Camtom.

Guests (clients, friends, event participants) may request removal of their personal data or access. If a guest contacts Camtom directly, we may check with the associated photographer and, upon confirmation, proceed to remove or disable relevant access.

10. Payments, Plans & Billing

Camtom may provide:

Free plans or trial access
Paid subscription plans
Additional add-on features or modules

By subscribing to a paid plan, you agree that:

Subscriptions may auto-renew unless you cancel before the renewal date.
Pricing may change, and we will provide notice via the website or app.
Paid services and subscriptions are generally non-refundable except where required by law or explicitly stated.

If you cancel or your subscription expires, your photos stay in your own Google Drive, but premium features, limits, and access may be reduced.

11. Refund Policy

Paid services and subscriptions are generally non-refundable. Please review our Refund Policy for full details.

To request a refund, you must email support@camtom.in with full transaction details (date, transaction ID, payment method, and issue description). Each refund request will be reviewed individually and approved at our sole discretion, within the scope of applicable laws.

12. Service Availability & Changes

We may update, improve, or discontinue certain features or modules at any time in order to improve the Service. We are not responsible for service interruptions or limitations caused by:

Google Drive or Google API outages or policy changes
Third-party service downtime
Internet connectivity issues
Device, browser, or OS incompatibilities

13. Prohibited Use

You agree NOT to:

Reverse-engineer, decompile, or attempt to obtain the source code of the Service.
Use Camtom to harass, spam, or abuse any person or group.
Upload malware, viruses, or malicious scripts.
Use Camtom to distribute illegal, hateful, or explicit content.

Violating these restrictions may lead to immediate suspension or termination of your account.

14. Limitation of Liability

Camtom is provided on an "as-is" and "as-available" basis, without any warranties of any kind, either expressed or implied.

To the maximum extent permitted by law, we are not liable for:

Any loss of photos or data stored in your Google Drive.
Any business loss, lost revenue, profits, or reputation.
Any indirect, incidental, special, or consequential damages arising from the use of Camtom.

In all cases, our total liability for any claim will not exceed the amount you paid to us in subscription fees during your last active billing cycle, if any.

15. Termination

We may suspend or terminate your access to the Service if:

You violate any part of these Terms.
We detect fraudulent, abusive, or harmful activity linked to your account.
Required by law, regulation, or competent authority.

You may stop using Camtom at any time. You may also request account/data deletion according to our Privacy Policy.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of Camtom after such changes means you accept the updated Terms.

17. Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact:

📧 Email: support@camtom.in
🌍 Website: https://camtom.in

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Terms & Conditions