Last Updated: 2 Dec 2025
Camtom (“we”, “our”, or “Service”) provides AI-assisted photo delivery and business workflow management tools built for professional photographers. Camtom includes Google Drive–based photo delivery, face recognition, booking and CRM tools, payments, team collaboration, and business automation.
By using Camtom, you agree to this Privacy Policy.
We collect only the information necessary to provide and improve our services.
We may collect the following account details:
When you use Camtom’s CRM features, we store information such as:
All CRM data is securely stored on Google Cloud Firebase.
Camtom connects to your Google Drive only after you grant explicit permission. We do not scan, read, or access your entire Google Drive.
We only access:
Your remaining Google Drive content stays private, untouched, and inaccessible to Camtom.
Camtom offers optional Face Recognition AI to help:
If enabled:
For certain features (like matching a guest to their photos), users may upload a selfie.
No biometric information, templates, embeddings, or identifiable visual data is stored beyond what is required for requested feature functionality.
If you subscribe to a paid plan or make a purchase within Camtom, payment processing is handled securely through trusted third-party payment providers such as:
These providers may collect billing information such as cardholder name, payment method, and transaction details to complete the payment.
Camtom does not store, process, or have access to full credit/debit card numbers or sensitive payment information. All transactions are encrypted and handled directly by the payment gateway under their respective privacy and compliance policies.
We may collect anonymous analytics such as:
This helps improve performance and reliability.
When photographers use Camtom to share albums, they may collect certain guest details such as:
This information is controlled and managed exclusively by the photographer who created the event. Camtom does not use this data for marketing, advertising, or selling to third parties.
Guests may request deletion of their personal data at any time. If you are a guest and wish to have your information removed, you may:
If contacting Camtom directly, please include:
Upon receiving a valid request, Camtom will verify ownership with the responsible photographer and coordinate data deletion.
Guest data is automatically and permanently erased when:
Once deleted, the data is permanently removed and cannot be recovered.
We use collected information for:
We never use your photos or CRM data for advertising or commercial profiling.
You own your photos and business data.
You may export or request deletion of your data at any time, subject to authentication.
Camtom does not provide any photo storage or backup infrastructure. All photos, albums, and media files used with Camtom are stored exclusively in the photographer’s own Google Drive account, using the official Google Drive API.
By using Camtom, you understand and agree that:
Camtom only helps you modernize your traditional Google Drive photo sharing by providing a better user interface, access management, and face recognition AI. If Google changes its policies, pricing, limits, or technical access to Google Drive or its APIs, Camtom will not be responsible for providing replacement storage.
In such a case, any active Camtom subscription will be considered as a subscription to our CRM and workflow services only, and not as a payment for storage. We do not sell or include storage capacity as part of any plan.
| Type of Data | Where It’s Stored | Retention Duration |
|---|---|---|
| Photos & Albums | Your (Photographer’s) Google Drive | Stored until the photographer deletes them or revokes Camtom access |
| CRM Data & Metadata | Google Firebase Cloud Storage | Stored until the photographer deletes the record or permanently deletes their account |
| Temporary Photo Processing (Face Recognition / Sorting) | Google Cloud Compute Engine (processing memory only) | Automatically deleted immediately after processing is completed |
| Temporary Selfies (Used for Matching Requests) | Google Cloud Compute Engine (processing only — not stored) | Permanently deleted immediately after matching and never stored in the system |
Camtom does not publicly share or publish any photos or data. Only the photographer controls who can access any content stored or managed through Camtom.
Access may be shared only when the photographer chooses to do so. Depending on the features used, sharing may include:
Sharing occurs through secure methods such as:
No content is made public by default. Camtom will never make your photos, CRM data, or event-related content publicly searchable, indexable, or accessible without the photographer’s explicit action.
We implement:
We actively monitor and update systems to protect user data.
Depending on your region, you may request:
For any such request, contact: support@camtom.in
Uploaded photographs shared through Camtom may include images of minors, especially in events such as weddings, birthdays, family sessions, and school photography. The responsibility for obtaining proper consent from parents or legal guardians lies solely with the photographer or event organizer, not Camtom.
Camtom does not knowingly allow minors to create accounts or independently use the platform without verified guardian approval.
Camtom does not review, monitor, or analyze the actual photo content unless explicitly permitted by the photographer for AI-based features such as face recognition. Camtom has no role in selecting, evaluating, or distributing any photographs beyond performing requested processing functions.
All access, sharing, or distribution of photos is entirely controlled by the photographer, and Camtom does not share photos in any way unless instructed through the platform settings by the photographer.
We may update this Policy as the platform evolves. Continued use of Camtom after any changes means you accept the updated Privacy Policy.
For privacy or legal concerns, you can contact us at:
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